01.
Introduction

Welcome to ISSUA SPORTS, a custom sportswear
manufacturing and exporting brand operated
by Soligen International, Sialkot, Pakistan.

We respect the privacy of our international
buyers, business partners, customers and
website visitors.

This policy explains how personal information
is collected, used, shared and protected in
connection with our website, quotation
requests and manufacturing services.

02.
Information We Collect

Depending on your interactions with us,
we may collect:

• Full name and business name
• Business email address
• Country and contact details
• Telephone and WhatsApp number
• Product or sportswear category
• Required order quantity
• Customization requirements
• Product reference links
• Customer artwork, logos and designs
• Business communications
• Relevant technical website information

03.
B2B Quotation Requests

Information submitted through our Request
a Quote form is used to understand customer
requirements and prepare manufacturing
quotations.

Relevant information may be reviewed by
our business, design, digitizing and
production teams.

Submitting a quotation inquiry does not
automatically place an order.

04.
Customer Artwork & Design Files

Customers may submit logos, garment designs,
artwork, reference images or PDF files
as part of a manufacturing inquiry.

These materials are used to evaluate
customization requirements, discuss
technical feasibility and support an
agreed manufacturing project.

Submission of artwork does not by itself
transfer ownership of the artwork to
Soligen International.

Additional confidentiality and intellectual
property arrangements may be agreed
separately in writing.

05.
How We Use Your Information

• Responding to business inquiries
• Preparing custom quotations
• Discussing manufacturing requirements
• Coordinating samples and production
• Providing customer support
• Maintaining relevant business records
• Improving website functionality
• Maintaining website security
• Meeting applicable legal obligations

Where required, marketing communications
are subject to appropriate consent or
another lawful basis.

06.
Legal Basis for Processing

Where applicable data protection laws
require a lawful basis, processing may
be based on:

• Steps requested before entering a contract
• Performance of a contract
• Compliance with legal obligations
• Applicable legitimate business interests
• Consent where required

07.
Cookies & Website Technologies

Our website may use cookies and similar
technologies for essential functionality,
security and, where enabled, analytics.

Where required by applicable law, visitors
will be provided with appropriate information
and choices concerning non-essential cookies.

Browser settings may also be used to
manage cookies.

08.
Information Sharing

Information may be shared when necessary
with relevant service providers and
authorized personnel supporting:

• Website hosting and technical services
• Business email communications
• Design and digitizing operations
• Manufacturing coordination
• Shipping and logistics where relevant
• Applicable legal obligations

09.
International Data Processing

ISSUA SPORTS is based in Pakistan and
communicates with buyers in international
markets.

Information submitted by overseas customers
may be received and processed in Pakistan.
Relevant technical providers may also
process information in other countries.

Where applicable, international data
transfers must meet relevant legal
requirements and safeguards.

10.
Data Retention & Security

Personal information is retained according
to relevant business purposes, contractual
needs and applicable recordkeeping
obligations.

We aim to use appropriate organizational
and technical measures to reduce risks
of unauthorized access, disclosure
or loss.

No electronic system can guarantee
absolute security.

11.
Your Privacy Rights

Depending on applicable law, individuals
may have rights to:

• Request access to personal information
• Correct inaccurate information
• Request deletion where applicable
• Restrict certain processing activities
• Object to certain processing
• Withdraw consent where applicable
• Request data portability where applicable

Privacy requests may be sent to
info@issuasports.com.

12.
Children & Policy Updates

Our services are intended primarily
for business customers and are not
directed at children.

We may update this Privacy Policy
as our business operations, website
technologies or legal requirements change.

The latest version will be displayed
on this page with an updated revision date.